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Decades of Experience
Low Minimums
Reliability
We’re here when you need us.
24/7 Ordering Access
Ambition
We take the lead on new items

Returns


30 Day Return Policy
Customer satisfaction is very important to us.

•  If you are not 100% satisfied with your purchase, you can return product to our warehouse for a full refund of the purchase price.

•  Products ordered or shipped in error must be returned within 30 days of receipt in Saleable condition.

•  Defective Products may be returned within 90 days of receipt.

•  All returned products are subject manufacturer’s warranty and return policies.

•  Refunds are processed in the form of a credit memo applied to the customers S&S Pet Account. You can expect a refund within 14 day after we have received your returned product.

Refunds
You can expect a refund within 14 days after we have received  your returned product. You will be refunded the shipping cost if the return is a result of a defective item, manufacturer error or a shipping error on our part.

Satisfaction
We exceed expectations.